Privacy Policy

Privacy terms and data protection

LoodusMeditsiin OÜ has undertaken to protect the privacy of customers and users. Based on this, we have prepared these privacy policy principles, which deal with the collection, use, publication, transmission and storage of customer data.

Our activities on the Internet are in accordance with all relevant activities and the relevant legislation of the European Union and the laws of the Republic of Estonia. Please take a moment to familiarize yourself with our privacy policy.

These Privacy Terms apply when you use the web environment Using the online environment is considered your consent to these Privacy Terms.

Collection and use of personal data

Personal data is data that LoodusMeditsiin OÜ collects when fulfilling a contract with an individual or to contact him.

The collection of personal data of a regular customer can be done in the following ways:

When providing contact information (including your name, address, phone number, e-mail address, preferred method of contact) on our website.
When using the website from the customer's account information or via cookies.
When making a purchase or order in our e-store, when storing personal contact data or data regarding purchase preferences (LoodusMeditsiin OÜ may ask you to voluntarily provide personal data and personal information in certain areas of the website. The required personal data may include name, address, postal code, e-mail address, phone number and other data)

We may also collect data about aggregated customer activities in our stores and on our website. This data is aggregated and used so that we can deliver more useful information to our customers and learn which parts of the website, products and services are of most interest to us. Aggregated data is treated as non-personalized data in this privacy policy.

Use of collected personal data

With the help of collected personal data, we can inform customers about LoodusMeditsiin OÜ product news, campaigns and future events. A customer who does not want to be on our newsletter list or receive notifications about products that may interest him can remove himself from the target group of recipients at any time. The customer can opt out of offers and newsletters sent to e-mail by notifying us by e-mail or by following the instructions in the e-mail containing the offers, which are located at the foot of the letter. We also use the collected personal data to deliver the goods and to fulfill our obligations to the customer.

In order to better serve the customer, LoodusMeditsiin OÜ may disclose information about individual users to a third party that provides LoodusMeditsiin OÜ services and is contractually obligated to keep the shared information confidential. The third party is, for example, our partner, whose tasks are the transport of goods sold in the e-shop.

Your rights regarding the processing of personal data

You have the right to receive information about the processing of your personal data to the extent stipulated in the Personal Data Protection Act and other laws. You have the right to request the termination of the processing of personal data and the correction, closure, deletion and transfer of personal data. If you find that your rights are being violated in the processing of personal data, you have the right to appeal to the Data Protection Inspectorate or the court, unless the law provides for a different dispute procedure. You may also have the right to claim compensation for damage on the basis and procedure provided in the Law of Obligations Act.

Protection of personal data

LoodusMeditsiin OÜ implements all precautions (including administrative, technical and physical measures) to protect the customer's personal data. Only authorized persons have access to change and process data.


All personal data of the customer that became known during the visit of the Loodusmedicin e-store and making purchases are treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser's personal data and bank details.

Privacy Policy Terms and Changes

By starting to use the Loodusmeditsiin OÜ website or by filling out the regular customer application, you have familiarized yourself with these principles and conditions and agreed to them. We reserve the right to change the general terms and conditions of the privacy policy, if necessary, by notifying all regular customers.

For all questions or concerns about the privacy policy or data processing, please contact us at